Privacy Policy

Last updated: 21 September 2026

Your Renovation Partner Ltd respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, who we may share it with, and your rights in relation to your personal data.


Who we are

Your Renovation Partner Ltd provides renovation advice and support to homeowners.

Company name: Your Renovation Partner Ltd
Company number: [insert once incorporated]
Registered office: 7 Holt Road, Bradford on Avon BA15 1TR
Email: [insert YRP email address]

For the purposes of UK data protection law, Your Renovation Partner Ltd is the data controller for the personal information described in this policy.

What information we may collect

Depending on how you interact with us, we may collect:

* Your name
* Email address
* Telephone number
* Property address
* Information about your renovation or property project
* Plans, photographs, quotations or other documents you choose to send us
* Details provided through website enquiry forms or project questionnaires
* Information relating to appointments or meetings
* Billing and payment information
* Correspondence between you and Your Renovation Partner
* Information about how you use our website, where website analytics or cookies are enabled

We only ask for information that is relevant to providing our services or responding to your enquiry.

How we use your information

We may use your personal information to:

* Respond to enquiries
* Arrange discovery calls, appointments or meetings
* Assess whether our services are suitable for your project
* Provide renovation advice and support
* Prepare for meetings and review project information
* Communicate with you during your project
* Issue invoices and maintain business records
* Manage our client relationship with you
* Improve our website and services
* Meet our legal, accounting and regulatory obligations

Our lawful basis for using your information

We rely on different lawful bases depending on how we use your data.

Contract

We may process your information where it is necessary to provide services you have asked us to deliver, or to take steps at your request before entering into a contract, such as responding to an enquiry or discussing a proposed service. The ICO confirms that the contractual basis can include requested steps taken before a contract is entered into.

Legal obligation

We may retain or use certain information where we are required to do so by law, for example for accounting, tax or regulatory purposes.

Legitimate interests

In limited circumstances, we may use information where it is reasonably necessary for the legitimate interests of running and improving our business, provided those interests do not override your rights and freedoms.

Consent

Where we rely on consent, for example for certain types of marketing or non-essential website cookies, you may withdraw your consent at any time.

Who we may share your information with

We do not sell your personal information.

Where necessary, we may share information with trusted third parties who help us operate the business or provide services to you, for example:

* Accountants or professional advisers
* Website and technology providers
* Payment processors
* Contractors, tradespeople or other property professionals where you have asked us to make an introduction or liaise with them
* Legal or regulatory authorities where required by law

We will only share information that is reasonably necessary for the relevant purpose.

Tradespeople and other professionals

As part of our service, we may introduce you to or communicate with builders, architects, surveyors, engineers, suppliers or other professionals.

Where this happens, we may share relevant contact or project information where necessary and appropriate.

We will not share unnecessary personal information without a legitimate reason to do so.

How long we keep your information

We will not keep personal information for longer than reasonably necessary.

The length of time we retain information will depend on the nature of our relationship with you, the services provided, and any legal, accounting or insurance requirements that apply.

Client and financial records may need to be retained for a number of years after our work together has ended.

We will periodically review the information we hold and securely delete information that is no longer required.

Website analytics

We may use website analytics tools to understand how visitors use our site, which pages are most useful and how we can improve the website and our services.

Where these tools use non-essential cookies or similar technologies, they will only be used in accordance with applicable cookie-consent requirements.

Cookies

Our website may use cookies and similar technologies.

Some cookies are necessary for the website to function correctly. Other cookies, such as analytics or marketing cookies, may require your consent before they are used.

The ICO says website visitors must be told about cookies and that non-essential cookies generally require active consent.

Where required, you will be able to manage your cookie preferences through the website’s cookie controls.

Marketing communications

We do not currently send regular marketing communications.

If we introduce newsletters or other marketing emails in future, we will update this Privacy Policy where necessary and ensure that appropriate consent or another valid legal basis is in place.

You will always be able to unsubscribe from marketing communications.

Keeping your information secure

We take reasonable steps to protect personal information against loss, misuse, unauthorised access or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your data protection rights

Depending on the circumstances, you may have the right to:

* Ask for a copy of the personal information we hold about you
* Ask us to correct inaccurate or incomplete information
* Ask us to delete your personal information
* Ask us to restrict how we use your information
* Object to certain uses of your information
* Ask for your information to be transferred where applicable
* Withdraw consent where consent is the basis on which we are using your information

You can exercise these rights by contacting us using the details above.

You also have the right to raise a concern with the Information Commissioner’s Office if you are unhappy with how we have handled your personal information.

The ICO provides guidance on individuals’ data-protection rights and how organisations should explain them in privacy notices.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, particularly if our services, website tools or data-processing activities change.

The latest version will always be available on this website.

Contact us

If you have any questions about this Privacy Policy or how we use your personal information, please contact:

Your Renovation Partner Ltd
Email: [insert email address]
Registered office: 7 Holt Road, Bradford on Avon BA15 1TR